Return/Refund Policy

BallerTube Inc.

Last Updated: January 4, 2024


We at BallerTube Inc. (hereinafter referred to as “BallerTube,” “we,” “us,” or “our”) are dedicated to providing exceptional services including video shoots, photography, graphic design, editing, and more, tailored to the unique needs of our clients. As part of our commitment to transparency and clarity, we have formulated this Return/Refund Policy to outline the terms governing returns and refunds for our services.

No Returns, Refunds, or Exchanges

Due to the bespoke nature of our services and the personalized attention invested in each project, BallerTube does not offer returns, refunds, or exchanges for any of the services rendered.

Once a service has been scheduled and completed, it is considered a finalized service. We take utmost care to ensure that each service meets the specifications and expectations of our clients, and we encourage open communication throughout the process to address any concerns or preferences.

Customer Satisfaction

In the rare event of dissatisfaction or concerns regarding the delivered service, clients are encouraged to promptly contact our dedicated customer service team. We are committed to addressing any issues and resolving them to the best of our abilities, ensuring client satisfaction.

Limitation of Liability

BallerTube Inc., its affiliates, directors, officers, employees, agents, and representatives shall not be held liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the provision of our services, including but not limited to loss of profits, revenue, data, or use, regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.

Modifications to the Policy

BallerTube reserves the right to modify, amend, or update this Return/Refund Policy at any time without prior notice. It is the responsibility of the client to review this policy periodically for any changes. Continued use of our services after the posting of modifications constitutes acceptance of the revised terms.

Contact Us

If you have any questions or require further clarification regarding this Return/Refund Policy, please contact us at

Thank you for choosing BallerTube Inc. for your video, photo, graphic design, editing, and other service needs. We are committed to exceeding your expectations with our professional services.